Course content

2.2 Departmental Organisation and Staffing

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1. The need for good value; rapid, fast service; a convenient location is an example of ___________ needs of a guest.
2. F&B on offer and level of service are factors of Meal experience
3. ____________ is a document that contains information about the skills and qualities required for a position.
4. He/She has overall responsibility for the organization and administration of a particular outlet or a section of the F&B service Department
5. Serves the food & Beverage ordered by a guest and is a part of a team under a station captain.
6. Servers are the face of a restaurant and should be well groomed at all times